Terms & conditions
Refine Physio Terms of Use
These terms, together with the documents referred to in them (the “Terms”), set out the terms on which you may use the online services of Refine Physio Ltd (the “Company”), including but not limited to the use of content on our website, and that of hannahbarrettyoga.com; and related subdomains (including social media platforms) and mobile applications (collectively the “Site”). The terms “we”, “us” or “our” may each be used throughout this document to refer to the Company. Use of the Site includes, but is not limited to accessing, browsing, and using interactive features on our site.
Please read these Terms carefully before you start using our Site as they will apply to your use of our Site.
By using our Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree with or accept these terms of use, you should stop using our sites immediately.
These Terms refer to the following additional documents, which also apply to your use of our Site:
- Our Privacy & Cookie Policy, which sets out how we process any personal data we collect from you or that you provide to us and provides information about the cookies on our Site.
- Our Acceptable Use Policy & Content Standards, at the end of this document, which sets out how you can and cannot use our Site, including the use of interactive features, our responsibilities to you, and the penalties for breaching the policy.
Information about us
Our site is operated by Refine Physio Ltd a company registered in England and Wales. The company registration number is 12691470 and our registered office is at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX United Kingdom.
Changes to these terms
We may revise these Terms at any time by amending this page. Please ensure that you familiarise yourself with our Terms before using our Site. Accordingly, you should visit the Site and review the Terms and Conditions periodically to determine if any changes have been made. Your continued use of the Site after any changes have been made to the Terms and Conditions signifies and confirms your acceptance of any such changes or amendments to the Terms and Conditions.
Changes to our Site
We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our Site, or any content on it, will be free from errors or omissions.
Accessing our Site
Our Site is generally made available free of charge.
We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if, for any reason, our Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site.
You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Intellectual property rights
You acknowledge that the Site may contain valuable information that belongs to us and/or our licensors (“Proprietary information”), and that such information may be protected by applicable intellectual property laws. We (and our licensors, where applicable) shall own all rights, title and interest, including all related intellectual property rights, in and to our technology, Proprietary Information and the Site, and any derivatives, suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Site, and any aggregated metrics, data and trends compiled by us. The Site may include trademarks, service marks or logos of third parties, all of which are the property of their respective owners. In addition, unless otherwise specified in a separate written agreement between you and the Company, all content published on the Site belongs to the Company and/or its licensors under applicable copyright law. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.
You may print off one copy, and may download extracts, of any page(s) from our Site for your personal, non-commercial use and you may draw the attention of others within your organisation to content posted on our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status and that of any identified contributors as the authors of content on our Site must always be acknowledged.
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Any content you upload to public areas of our Site will be considered non-confidential. You retain all of your ownership rights in your content, but when you transmit or upload such material, you grant us and other users of our Site a perpetual, worldwide, non-exclusive, royalty-free licence to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. For example, we might incorporate your reviews of our products into our promotional and/or marketing literature.
Representations and age restriction
You must not falsely identify yourself nor provide any false information to gain access to the Site. This Site is not aimed at children and you must be at least 18 years of age to use the Site.
No reliance on information
The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site. Please refer to our Medical Disclaimer.
Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our Site is accurate, complete or up-to-date.
Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with, of, or inability to use, our Site; or use of or reliance on any content displayed on our Site.
Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services by us to you.
Viruses
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
Linking to our Site
You may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Site in any website that is not owned by you.
Our Site must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards as notified to you from time to time.
If you wish to make any use of content on our Site other than that set out above, please e-mail us at [email protected].
Third party links and resources in our Site
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources and we are not liable for any such content, material or resources. The display of any hyperlink and reference to any third party site does not mean that we endorse that third party’s site, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
Applicable law
If you are a consumer, please note that these Terms, its subject matter and its formation, are governed by the laws of England and Wales. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these Terms, its subject matter and its formation (and any non-contractual disputes or claims) are governed by the law of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Acceptable Use Policy:
Prohibited uses
You may use our Site only for lawful purposes. You may not use our Site:
- in any way that breaches any applicable local, national or international law, rule, regulation or ordinance;
- in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
- for the purpose of harming or attempting to harm others in any way;
- to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
- to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
- to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree not to:
- reproduce, duplicate, copy, license, sell, resell, transfer, assign, distribute or otherwise commercially exploit any part of our Site in contravention of the provisions of our website terms of use;
- modify or make derivative works based upon the Site;
- access without authority, interfere with, damage or disrupt any part of our Site, any equipment or network on which our site is stored, any software used in the provision of our site, or any equipment or network or software owned or used by any third party;
- reverse engineer or access the Site in order to (a) build a competitive product or service, (b) build a product using ideas, features, functions or graphics that are similar to those related to the Site, or (c) copy any ideas, features, functions or graphics of the Site;
- interfere with or disrupt the integrity or performance of the Site or the data contained therein, or our servers or networks; or
- take any action that imposes an unreasonably or disproportionately large load on our infrastructure.
Interactive services
We may from time to time provide interactive services on our Site.
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular for children) from third parties when they use any interactive service provided on our Site and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Content standards:
These content standards apply to any and all material which you contribute to our Site (contributions), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Contributions must:
- be accurate (where they state facts);
- be genuinely held (where they state opinions); and
- comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- contain any material which is defamatory of any person;
- contain any material which is obscene, offensive, hateful or inflammatory;
- promote sexually explicit material;
- promote violence;
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
- infringe any copyright, database right or trade mark of any other person;
- be likely to deceive any person;
- be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
- promote any illegal activity;
- be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
- be likely to harass, upset, embarrass, alarm or annoy any other person;
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
- give the impression that they emanate from us, if this is not the case; or
- advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and termination
We will determine, in our sole discretion, whether there has been a breach of the Terms (including but not limited to this acceptable use policy) through your use of our Site. When a breach of the Terms has occurred, we may take such action as we deem appropriate, including but not limited to restricting or revoking your access to the Site.
Failure to comply with the Terms constitutes a material breach of the Terms which you are permitted to use our Site, and may result in our taking all or any of the following actions:
- immediate, temporary or permanent withdrawal of your right to use our Site;
- immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;
- issue of a warning to you;
- legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
- further legal action against you; and/or
- disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses are not limited to those described in this policy, and we may take any other action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our Site.
Contact us
To contact us, please email us at [email protected]
Thank you for visiting our Site.